Frequently Asked Questions
- How do I login to the Intranet?
- I am not able to access the Intranet using the first part of my e-mail address and my NA number, what am I doing wrong?
- Can I change my password from my NA number to something else?
- Why can't I find my profile on the faculty directory?
- How do I modify the information that is displayed in the employee directory?
- Why doesn't my name show up in the employee directory after I modify my profile?
- Why can't I change my title in my profile?
- How do I access my e-mail account from off campus?
- Where are the forms and why do I have to get them from the Intranet?
- What is the "Content Management" page and why is it blank?
How do I login to the Intranet?
Go to the Intranet login page at http://intranet.bbc.edu.
In the first text box type the first part of your bbc.edu e-mail address. In
the second box type in your NA number. Your NA number is listed on your ID
card or you can call the Business Office to find out what it is.
I am not able to access the Intranet using the first part
of my e-mail address and my NA number, what am I doing wrong?
Make sure you're not typing in your entire e-mail address
in the box, just the first part. Also, try using a password
instead of your NA number in case you've changed your password
your NA number to a unique password. Use the "Retrieve password"
feature if necessary.
If none of these work, chances are you are not in the system yet, especially if you are a new employee. If this is the case contact the Business Office and request to be given access to the Intranet.
Can I change my password from my NA number to something else?
Yes. You may change your password located on the Profile page.
Why can't I find my profile on the faculty directory?
You may either not be in the directory database or you have
recently made a change to your profile which removes it from
public view temporarily pending review. If you are a new
employee and aren't in the system, contact the Business Office
to be added. If you have recently made a change to your profile,
it will be available after being reviewed for accuracy.
How do I modify the information
that is displayed in the employee directory?
Click on the Profile link located in every page of the Intranet
which will take you to a form to modify your profile.
Why doesn't my name show up in the employee directory after
I modify my profile?
Once an employee modifies his/her profile, it is not accessible
from the directory until the web site developer has had a chance
to review it for spelling mistakes and other errors.
Why can't I change my title in my profile?
Employees do not have access to change their titles. The titles
displayed in your profile and on the faculty directory should
reflect your official employee title contained in your file
in the Business Office. If your title has changed and it
needs to be changed in your employee record and/or on the
web contact the Business Office.
How do I access my e-mail account from off campus?
Click here to access your email through Outlook Web Access. OWA will open in a new window.
Where are the forms and why do I have to get them from the
Intranet?
The forms are listed on the forms page.
The forms must be accessed from the Intranet to make sure the
employees have access to accurate and current forms at all
times. The forms must be filled out online to ensure they are
processed correctly.
What is the Content Managment page and why is it blank?
Some employees may see a blank Content Management page. This page provides
access to individuals who need to update certain parts of
the web site (e.g. Alumni E-mail Directory and Sports Information).
Those individuals who have been given access to those sections
of the Intranet have links to those sections on the Content Management
page. Your page will be blank if you do not have access to
any of those areas.